Available within 14 days of receiving the parcel. The Customer pays postage in both directions.

Conditions:

• The product must be undamaged and in its original packaging.
• Hair extensions must not have been unwrapped.
• The wig must have its tag and lace intact.

To request an exchange, email prodaja@luxewebshop.eu with the subject line: EXCHANGE: ORDER NUMBER.
— You can find your order number in the confirmation email received after placing your order.