Privacy Policy

This Privacy Policy explains how FEMMAS GLOBAL d.o.o. handles the personal data you provide when using our online shop.

All personal information collected through www.luxewebshop.eu is controlled by FEMMAS GLOBAL d.o.o., registered in Croatia, with its registered office at Put Trščenice 6, Split.

FEMMAS GLOBAL d.o.o. complies strictly with legal requirements in all areas of its business, particularly those relating to the privacy and security of customer data.

If you provide personal data about other people, you are responsible for informing them and obtaining their consent. Users are solely responsible for inaccurate or incorrectly entered information.

Types of Personal Data We Collect

We collect the following information:

  • First and last name
  • Email address
  • Home and delivery address
  • Phone number

We use this information solely to fulfil orders and keep the online shop functioning. Your data will not be shared with third parties without your express consent.

Legal Bases for Processing Data

We process personal data on the following bases:

  • Your consent, which you may withdraw at any time
  • Performance of contractual obligations
  • Legal obligations, such as issuing invoices
  • The legitimate interests of FEMMAS GLOBAL d.o.o.

Purpose of Data Processing

We use your information solely to fulfil your order, issue invoices and communicate with you, for example to respond to enquiries.

Data Retention Period

Data is retained in accordance with applicable laws:

  • Where processing is based on consent: until consent is withdrawn
  • Where retention is required by law: until the statutory period expires, for example 10 years for issued invoices

Once the retention period expires, data is securely deleted and can no longer be linked to an individual.

How Do We Protect Your Data?

We use technical and organisational measures to protect data:

  • Protection against unauthorised access and loss
  • Backups and monitoring systems
  • Access controls and encryption

Our aim is to ensure the confidentiality, integrity and availability of your data.

Who Processes Your Data?

Personal data is processed by authorised staff at FEMMAS GLOBAL d.o.o.

For questions about data processing or to exercise your rights of access, correction or erasure, contact us at: femmahr@gmail.com.

You may withdraw your consent to the processing of personal data at any time by contacting the same email address. In certain cases, such as a legal obligation to retain records, data cannot be deleted immediately.